Privacy and Data Security

At Avoriae, we handle your personal information with the same level of care we apply to our garment construction. When you visit avoriae.com, we collect specific data necessary to process your orders for our dresses and corsets, and to ensure a functional shopping experience. This includes information you provide directly, such as your name, shipping address, and contact details, as well as technical data like your IP address and browsing behavior used for site optimization.

We do not sell your personal data to third parties. Our data collection is strictly limited to what is required for fulfilling your purchases, managing your account, and improving our service reliability. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To fulfill an order, you must provide us with certain information, which you authorized the platform to provide to us. This includes your name, email address, postal address, payment information, and the details of the fashion items you are ordering. You may also choose to provide us with additional personal information if you contact us directly for a sizing inquiry or support request.

  • Order Fulfillment: We use your address and contact info to ship your items and provide updates via our Track Order system.
  • Communication: We use your email or phone number to discuss order status or respond to inquiries sent to Support@avoriae.com.
  • Site Improvement: We analyze browsing patterns to ensure our collections are easy to navigate and the site remains stable.

Third-Party Service Providers

We engage reliable third-party companies to perform functions and provide services to our shop. We share your personal information with these third parties, but only to the extent necessary to perform these services. This includes shipping carriers like UPS or FedEx and secure payment processors. These partners are obligated to protect your data and are not permitted to use it for any other purpose.

Our website may also use cookies to maintain your shopping cart and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on About Us and our product pages.

Data Security and Retention

We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. Your data is retained only for as long as necessary to provide you with our services and as described in our Terms and Conditions. We also retain information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

If you reside in certain territories, including the EU, you have specific rights regarding your personal information, such as the right to access, receive, or delete your data. We are committed to honoring these requests in a timely manner.

Contact and Rights

You have the right to access and receive a copy of the personal information we hold about you by contacting us using the information below. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.

For any privacy-related questions or to exercise your data rights, please reach out to our team at 2175 Hilltop Haven Drive, Newark, New Jersey 07102, USA. You can also call us at +1 658 3581 3594 or email Support@avoriae.com. Our support hours are Monday through Sunday, 10:00 am to 6:00 pm. For more details on our operational standards, please review our Shipping Policy and Return & Refund Policy.