Reliable Delivery Standards
At Avoriae, we manage our logistics with a focus on predictability and care. We understand that receiving your dresses and corsets in perfect condition and within a reasonable timeframe is essential. Our shipping process is designed to be straightforward, ensuring that every order is handled with the attention to detail it deserves, from our facility to your doorstep.
We utilize dependable carriers to ensure your items are transported securely. Once your order is dispatched from our location at 2175 Hilltop Haven Drive, Newark, New Jersey 07102, USA, you will receive a confirmation email. You can monitor the progress of your delivery at any time through our Track Order page.
Shipping Rates and Thresholds
We aim to provide clear and fair shipping costs for all our customers. Our rates are structured to offer the best value based on your order total:
- Orders of $69.00 and over: We provide complimentary standard shipping on all orders exceeding this amount.
- Orders under $69.00: A flat shipping fee of $9.00 is applied to cover secure handling and transit costs.
These rates are automatically calculated at checkout. By maintaining a transparent fee structure, we ensure there are no unexpected costs during your shopping experience at avoriae.com.
Processing and Transit Times
Every garment in our collection undergoes a final quality check before being packaged. Orders are typically processed within 1-3 business days. Transit times vary depending on your specific location, but we work closely with our logistics partners to minimize delays. Please note that during peak seasons or promotional periods, processing times may be slightly extended.
Our team is available Monday through Sunday, from 10:00 am to 6:00 pm, to assist with any logistics inquiries. If you have questions regarding a specific shipment or our delivery zones, please reach out to us at Support@avoriae.com or call +1 658 3581 3594.
Address Accuracy and Delivery
To ensure successful delivery, please verify that your shipping address is complete and accurate at the time of purchase. We are unable to redirect packages once they have been handed over to the carrier. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment, which may incur additional fees as outlined in our Terms and Conditions.
For further information on our service standards, we encourage you to review our About Us and Return & Refund Policy pages. We are committed to providing a stable and professional service for every customer who chooses Avoriae.